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NUTS & BOLTS
WHAT IS INCLUDED IN THE PRICE?
We do all of the work! We deliver, set-up, style and return the following day for collection of all items delivered. (excluding add-ons) Everything included in the setting must be returned in the same condition as it was received. Each package includes: teepee with chosen themed decor, twin air mattress and bedding, fairy string lights, breakfast tray and lantern.
WHAT IS THE RENTAL PERIOD?
The rental period is for one night. If you would like to extend your rental for an extra night, you can do so for an additional charge of $30 per teepee per night. (subject to availability)
ARE SLEEPING PILLOWS/BLANKETS PROVIDED?
Our pillows are for decorative purposes only. Each guest will need to provide their own sleeping pillows for hygiene purposes. Throw blankets are included, however guests may want to bring additional blankets.
IS THERE A DELIVERY OR TRAVEL FEE?
We do charge a standard delivery fee of $40 for each booking. Any location over a 20-mile radius of 15237 will incur an additional travel fee.
WHAT ARE THE VENUE REQUIREMENTS?
**TEEPEE RENTALS WILL ONLY BE SET-UP IN SMOKE-FREE HOMES**
We require a smoke-free and clean space to set-up. We ask that you have the room cleared of furniture prior to our arrival and any pets or small children out of the room for safety purposes as we are setting up. The teepee area must also be pet free for the duration of the rental due to possible allergies and to prevent damage to our equipment. If any pet hair is found on our linens an additional cleaning fee of $100 will be charged.
HOW ARE THE ITEMS CLEANED?
All items are cleaned and disinfected after each party. All bedding including mattress covers and decorative pillow covers are laundered in fragrance-free detergent. Mattresses, teepees and the like are all spot cleaned as needed and steam treated. All remaining items are wiped down with disinfectant wipes. If any pet hair is found on our linens an additional cleaning fee of $100 will be charged.
CAN THE TEEPEES BE SET-UP OUTSIDE?
Our teepees are for indoor use only.
HOW MUCH SPACE IS REQUIRED?
Each teepee fits a twin size mattress of roughly 75x40 (length x width). The height of our teepees extend up to roughly 67 inches tall. It is important that you measure your space before booking.
HOW LONG DOES IT TAKE TO SET-UP?
Spaces must be cleared and ready upon our arrival. The approximate set-up time varies between one to two hours depending on quantity of teepees.
WILL ACCESS TO POWER BE NEEDED?
We will need access to a power supply in order to inflate the mattresses.
IS A DEPOSIT/CONTRACT REQUIRED WHEN SECURING AN EVENT DATE?
There is a $50 (refundable) deposit required along with a contract/waiver to submit in order to secure your event date. The remaining balance must be paid in full by the event date. The deposit will be returned within one week following pick-up of items, given that all items are accounted for and no damage is found.
WHAT FORMS OF PAYMENT ARE ACCEPTED?
Our preferred method of payment is Venmo or PayPal. Exact cash upon delivery will also be accepted.
WHAT IS YOUR CANCELLATION POLICY?
Cancellations made one week or more prior to the event date will be fully refunded. If less than one week, the security deposit will not be returned but can be applied towards a future date.
*All personalized items must be cancelled within 10 days of the party. If less than 10 days notice, you will be responsible for those charges.
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